Shipping & Returns
Monthly Subscribers get Free Shipping!
Subscription Box Shipping - PLEASE READ
Subscription boxes are shipped at the END of each month, with the aim they be delivered to your door during the first week of the following month.
Your payment will be drafted on the same date on which you initially purchased.
We begin production the 2nd week of the month! Subscription orders placed after the 5th of each month will receive the next month's box.
Example: Sally joined the Galaxy Dreams Subscription on the 6th of September. Sally will receive her first box the beginning of November.
WE AIM FOR ALL OF OUR BOXES TO BE WITH OUR MEMBERS DURING THE FIRST WEEK OF THE NEW MONTH.
Shipping Policy
We are not responsible for lost/damaged items that may occur during transit. Please be sure to enter the correct shipping address, once proof of delivery is provided, we are no longer responsible for the whereabouts of your package.
Sales Information
All orders once placed are FINAL. This also includes charges from direct debits with reoccurring subscriptions. Should you want to cancel, this must be done before the next date of payment is taken out. Please READ the shipping information before purchasing. We do not have a cancellation notice period, any payment taken out is final and will not warrant a refund.
Returns
We do not issue refunds or accept returns unless we made a mistake. Please contact us within three business days of delivery with any issues with your order.
retrofitz.co@gmail.com