Hand-dyed items are made-to-order and take 4-6 weeks to process.

Accessories:

Accessories will be processed and shipped within 5-10 business days.

Shipping Policy

We are not responsible for lost/damaged items that may occur during transit. Please be sure to enter the correct shipping address, once proof of delivery is provided, we are no longer responsible for the whereabouts of your package. 

Sales Information

All orders once placed are FINAL. This also includes charges from direct debits with reoccurring subscriptions. Should you want to cancel, this must be done before the next date of payment is taken out. Please READ the shipping information before purchasing. We do not have a cancellation notice period, any payment taken out is final and will not warrant a refund. 

Returns

We do not issue refunds or accept returns unless we made a mistake. Please contact us within three business days of delivery with any issues with your order.

retrofitz.co@gmail.com